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Order by Phone: 1-800-884-6470

Return Policy

We are so confident that you will enjoy the results of Keranique® that we offer to you our Keranique® 30-Day Bottom-of-the- Bottle Guarantee. If you are not completely delighted with Keranique, call Customer Service at 1-888-237-4131 within 30 days of receipt of your shipment to request a Return Number and return the containers of Keranique, even if they are empty, within
2 weeks to avoid further payments or for a full refund of the product purchase price less the shipping and processing. Customer is responsible for return shipping.

  • Damaged Products – Product(s) damaged during shipping will be replaced
    at no charge. Save the package and all contents, and contact our Customer
    Service at 1-888-237-4131 to request a Return Number.

  • Shipping and Delivery Errors – Should you experience any problems with
    your order, please contact our Customer Service Department immediately,
    so that we may correct it in a timely matter.