If you are not completely delighted with Keranique, call Customer Service at 1-888-805-4271 within 30 days of receipt of your shipment to request a Return Number and return the containers of Keranique, even if they are empty, within 2 weeks to avoid further payments or for a full refund of the product purchase price less the shipping and processing. Return postage required.
Please note the following terms:
Customer is responsible for return postage.
We will not process or refund packages marked "Return to Sender."
Refunds will be issued to the same credit card to which they were charged.
To ensure prompt processing, returns must be sent to the address provided
with your RETURN NUMBER.